Epiq: Advancing smart audio for a fairer justice system
6 minute read
A custom virtual audio agent that joined hearings directly via native SDKs. We synchronised remote participants with courtroom microphones in real time, creating a single high-definition legal record. EpiQ is a global provider of technology-enabled legal services. As hybrid court proceedings became increasingly common, EpiQ engaged Insighture to enhance the quality and accuracy of remote testimony.
The Problem
As hybrid testimony became common, remote participants were being captured as compressed, single-track recordings, affecting transcription accuracy. There was also heavy reliance on expensive third-party tooling. In a courtroom environment, audio quality is directly tied to efficiency. Epiq faced a persistent technical bottleneck — remote participants on Zoom and Teams were being recorded as a single, compressed audio track. This made the transcription process unnecessarily extensive, often requiring a 4:1 ratio of manual work to decipher overlapping voices. EpiQ needed a way to turn these noisy, fragmented streams into a high-fidelity, 99% accurate record without relying on costly third-party licensing.
Outcomes Achieved
Key Services & Pillars
- Native SDK Integration
- Real-Time Speaker Identification
- Audio Synchronisation Engine
- Azure Cognitive Services
- Data Sovereignty Compliance
The Solution
Working as an extension of EpiQ’s team, Insighture built a solution that makes remote courtroom testimony easier to capture, transcribe and manage. By integrating Microsoft Teams, Zoom and courtroom microphones into a single, synchronised audio record, the solution enables real-time transcription and speaker identification, allowing legal teams to follow testimony as it happens with clear attribution of who said what. The result is a more reliable digital court record, faster access to testimony, reduced reliance on third-party providers and greater control over sensitive legal data.
“The team was a core part of our mission to deliver a fairer, more efficient system for legal recordings.”
— Manish Vazirani, CTO, EpiQ
The ability to have a single, high-fidelity view of the legal record is critical.
We were proud to engineer this and see it come together.